SHIPPING & RETURNS
SHIPPING POLICY
At Ayla Marie Beauty, we partner with premium global suppliers to bring you the best beauty products. Because our products are shipped directly from our international warehouses to your doorstep, we can offer competitive prices and high-quality items.
Processing Time: All orders are processed within 2–5 business days. You will receive a notification with your tracking number as soon as your package ships.
Estimated Delivery Time: Due to international shipping lanes, please allow 10 to 20 business days for your order to arrive.
Every order includes tracking info. You can monitor your package's journey directly on our website or via the link sent to your email.
RETURN & EXCHANGE POLICY
Your satisfaction is our priority. Since we work with international partners, we streamline our return process to make it easy for you:
Damaged or Incorrect Items: If your product arrives damaged or isn't what you ordered, please contact our support team via Chat within 7 days of delivery with photos of the item. We will issue a full refund or send a replacement free of charge.
Change of Mind: If you simply changed your mind, please contact us within 14 days of receiving the product. Items must be unused and in their original packaging.